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Five Star is proud to be one of Northeast Ohio’s best and largest transportation and logistics companies. Looking to move a truckload within the lower 48 states? Our history, experience and resources should make us the first call for all your truckload needs.
We aim to be competitive and believe that competing strictly on price is a losing proposition for everyone. We have found when customers go for the lowest cost they often find themselves abandoned when providers find better paying freight, we find our value is providing fair pricing to develop the relationship for the long-term. This competitive pricing and ongoing commitment to relationships has been our recipe for success for over 40 years.
Our view is that anticipation is the highest form of service and that is our goal. We want to know what you value most to ensure we are delivering it. We strive to make our customers' jobs easier. We work hard to solve or minimize potential problems before they arise If there is something we can do to help prevent a problem we do it.
The landscape of the driver market continues to become more competitive as drivers leave the industry at a greater rate than new ones entering. Having access to our fleet of Independent Contractors and preferred carriers allows us to find more capacity faster to grow with our customers. It also lessens the risks associated with the high fixed capital cost of growing a large asset-based fleet.
The biggest players in the brokerage market often are extremely cost competitive but lack quality of service, communication and customer care. We treat all business as critical to our success. You are not just another customer. We aim for continuity, often the same drivers drive the same lanes, they get to know your freight and your customers.
Having access to our large capacity network helps us to keep our competitive rates. When demand for trucks is high you won’t be stuck at the mercy of a small handful of carriers. We work to keep pricing competitive when demand increases by utilizing the most cost effective mix of equipment.
Managing relationships with multiple carriers can be cumbersome. Monitoring authority, insurance, CSA scores, performance takes resources and time. We take care of all of it to make sure safe, compliant carriers are put to work. Leave the hassle to us.