Our Five Stars Of Success
Respect
- Value input and contributions of others
- Actively listen to other's points of view without interrupting
- Be open to new ideas - More than one solution to a problem
- Actively work to avoid being negative - treat others as you would want to be treated
effort
- Work to improve for yourself and your fellow employees
- Strive to be better than the rest
- Always be on the lookout for opportunities or areas for improvement, think outside the box.
- Bring a solution along with the problem
- Take pride in your work, it is a representation of you
attitude
- Always represent yourself and Five star in a positive manner in interactions with customers, carriers, drivers and other fellow employees
- Don’t be a pessimist - eliminate negative energy
- Commit to “What can I do?” not “What can’t I do”
- View difficulties as a welcome challenge not a roadblock
communication
- Remember that listening is the most important part of communication
- Gather all the relevant information you need from the start
- Share information - Don’t assume others involved know what you know
- Ask Questions or others and don’t be afraid to provide feedback
- Share thoughts, ideas, feedback and information with fellow employees and management
teamwork
- Strive for success together, as a group
- Be there to help for each other and Five Star
- Celebrate accomplishments together
- Work together to overcome challenges, we are all on the same team
